LIVE

Support available 24/7 via WhatsApp & Call

Average response time: under 5 minutes

98.7% customer satisfaction rate

Toll-Free: 1800-XXX-XXXX — Always Free

support@NexonPe.in — replies within 1 hour

Support available 24/7 via WhatsApp & Call

Average response time: under 5 minutes

98.7% customer satisfaction rate

Toll-Free: 1800-XXX-XXXX — Always Free

support@NexonPe.in — replies within 1 hour

Contact & Support

We're Here to
Help You Grow

Got a question, problem, or partnership idea? Our dedicated support team responds in under 5 minutes — 24 hours a day, 7 days a week.

Send Message WhatsApp Us

5 Min Response Time

24/7 Available

98.7% Satisfaction

50K+ Retailers Served

Support Channels

WhatsApp Chat +91 98XXX XXXXX • Online Now

Toll-Free Call 1800-XXX-XXXX • Free 24/7

Telegram Bot @NexonPeBot • Instant

Email Support support@NexonPe.in

Call Us

Talk to our support team directly. Toll-free, no hold music.

1800-XXX-XXXX Lines Open Now

Fastest support channel. Send screenshots, get instant help.

+91 98XXX XXXXX Typically replies in 2 min

Email Support

For detailed complaints, billing, and partnership inquiries.

support@NexonPe.in Replies within 1 hour

Join our retailer community & get automated issue resolution.

@NexonPeBot Bot Active 24/7

Our Office

Head Office

NexonPe Pvt. Ltd.
123 Tech Park, Sector 18
Noida, UP – 201301

Phone

+91 98XXX XXXXX
1800-XXX-XXXX (Toll Free)

support@NexonPe.in
partner@NexonPe.in

Support Hours

Monday – Friday 9:00 AM – 9:00 PM Open

Saturday 10:00 AM – 6:00 PM Open

Sunday WhatsApp Only Partial

Public Holidays Emergency Only Limited

Send Us a Message

Fill in the form below and we'll get back to you within 1 hour.

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Your information is encrypted and never shared with third parties.

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Our team will reach you at the number/email provided within 1 hour. You can also WhatsApp us for faster response.

Instant Response

WhatsApp & Telegram bots respond in under 30 seconds.

Dedicated Manager

Every active retailer gets a personal account manager.

Hindi & English

Support available in Hindi, English & regional languages.

Secure & Private

All your data and queries are 100% confidential.

FAQs

Support Quick Answers

Most common questions from our retailer community.

If a transaction fails but the amount is deducted from your wallet, it will be automatically refunded within 5–60 minutes. If not received after 1 hour, raise a complaint via WhatsApp or the contact form above with your Transaction ID and mobile number.

WhatsApp is our fastest support channel with an average response time of under 2 minutes during business hours. For 24/7 automated help, use our Telegram bot @NexonPeBot which can resolve most common issues instantly.

If your complaint is not resolved within 24 hours, you can email escalation@NexonPe.in with your Ticket ID. Our senior support team will personally review and resolve your issue within 4 hours of receiving the escalation email.

Yes, walk-in support is available at our Noida head office Monday–Friday from 10AM to 6PM. We recommend calling ahead to book a meeting slot to avoid waiting. Bring your registered mobile number for faster account verification.

Registration is simple and free. Fill in the contact form above, select "Become a Retailer" as the topic, and our onboarding team will call you within 30 minutes to complete your account setup. You'll be ready to process transactions in under 10 minutes.

Ready to Start Earning with NexonPe?

Join 50,000+ retailers across India. Zero setup cost, instant approval, dedicated support — everything you need to grow your recharge business.

Join as Retailer View Services

10 MinAccount Setup

₹0Registration Fee

24/7Live Support

We're Here to Help You Grow